Building A Community for Innovating Creativity

I have gave this a lot of thought recently… reviewed the goals and purpose of F.E. Energy and its products. I kinda feel like the past couple of years we have been pumping out products like everyone else, blindly guessing at what we hope is right.   With over 25,000 customers world wide, I have probably only spoken through a few dozen of you via messenger or IM. Getting only one percent feedback doesn’t give you an accurate scope of what your customers needs and demands are. I feel for to long we have really went without a great and well organized community for our products.

I think it is time that we build one, I have wanted to do this for some time but have felt I lacked the tools and ability to do it in a manner which could be successful for both the company and those who purchase our products. However after much searching I feel we have come to the point where this is possible.

So what has changed?

We have now started using a community system powered by “Get Satisfaction” which will allow us to work together to find out what you guys need, improvements we need to make to our products, and any problems or things which are getting back to us.

Now when you visit our community http://getsatisfaction.com/fe-energy page.

You will be able to do 4 very vital things important to both you and us!

– Ask a question, Share an Idea, Report a problem, or simply give positive feedback on something you would like to see more of.

You will also be able to rate issues up to be higher in importance, to let us know what is the most important, what needs to be fixed first, and what you expect in the future!

Best of all this is public information, available to everyone! Meaning you can look up topics, discuss them with other customers and give us a true idea of where we are needing to improve to help you best, by providing the absolute best products we possibly can to improve your creative experience.

This is extremely important to us, your involvement couldn’t be ever more powerful and impacting, and we hope this effort to build a community which will better the experience for everyone will be successful and positive for all involved.

Also if you feel you are to busy to go to the community page to give input, drop by our website @ http://www.fe-energy.com, and click the feedback tab… give your input and it will be directly fed and updated into the community site for us to work with towards a positive result.

I look forward to seeing whats to come,

Cody Rauh, CEO of F.E. Energy, LLC

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About Perefim
CEO of F.E. Energy LLC, and author of the blog Date 2 Fail.

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